Frequently Asked Questions.

As your needs change over time, a continuing care retirement community gives you the confidence of knowing long-term care is available on site at predictable costs. We offer a range of levels of care for financial security and peace of mind.

Senior living at Covenant Living at Windsor Park means living independently while having on-site access to a comprehensive menu of health care services and long-term care. We meet the needs of our residents by providing the following levels of care:

• Independent Living Apartments and Duplex Homes
• Assisted Living
• Assisted Living Memory Support
• Skilled Nursing & Rehabilitation
• Long-Term
• Care Covenant Care at Home
• Hospice Care

Those who are aged 62 and above are welcome to apply for occupancy in our Independent Living apartments or duplex homes.

Residents must be at least 62 years of age and need assistance with at least two activities of daily living and have a physician’s order.

The resident must need 24-hour skilled nursing care and have a doctor’s order.

The Executive Director drives the process in partnership with the resident(s), their family and physician to make the best possible informed decision to ensure a successful transition for resident(s).

The Health Care Administrator is responsible for medical decisions.

It is up to individual physicians to decide whether they will continue to treat patients who become health care residents of Covenant Living at Windsor Park.

If it’s not an emergency, the doctor writes the order for the resident to be sent to the hospital and the family is notified. In an emergency situation, the resident is immediately sent to Central DuPage Hospital, and then the doctor and family are notified.

Yes, social services are provided in Assisted Living and Skilled Nursing to assist with transitions.

We accept the following types of medical insurance:

• Medicare and private health Insurance, and long-term care insurance in our Skilled Nursing residence
• Private health insurance or long-term care insurance (Aetna, Cigna, Blue Cross Blue Shield, etc.) Pre-authorization and pre-approval are needed first.
• Medicare, for those who meet Medicare guidelines. Medicare Part A helps pay for care in a hospital, a skilled nursing facility, home health and hospice care. Medicare Part B helps pay for doctor bills, outpatient hospital care, equipment, supplies, and various medical services. Medicare Part D helps pay for prescription drug

Contact us at (800) 452-6191 or fill out the form on our website.

Our Referral Liaison will assist you in the process by visiting you in the hospital or at home to explain your insurance benefits and to ensure a smooth transition to our Skilled Nursing residence.

We offer: 24-hour nursing care Social services Pastoral care Activities Meals and snacks Dietitian services Physical, occupational and speech therapy, among other services.

We can put you on a waiting list and you can let us know when you are ready. We will also gladly work with you to provide you with resources and information to help in the process.